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TRAI (Telephone Regulatory Authority of India)
India,
Maharashtra
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Consumer complaints and reviews about TRAI (Telephone Regulatory Authority of India)
VISHAL SAWAI

Sep 20, 2016
Fake bill charged on my postpaid by the Idea company
@Abhi

My problem still not resolved yet by the Idea Company. Idea company forcing me to for paying the fake bill. Which is bill is wrongly charged by them.
Why should I pay wrongly billed amount? Which was not used by me?

Recently I had talked with Idea senior executive Mr. Chetan regarding my bill.
But, he were not giving me the proper reason of my monthly bill.

I am so disappointed, for this and I got huge harrassment from the Idea cellular.
Therefore kindly help me to free of Idea Cellular.
I am going to deactivate my Idea number 9168477444.

In this case, I am ready to pay,
Rupees as monthly rental charges 250
Internet Service rupees 250
Plus service deactivation charges 50
= 550

I am not ready to pay total 838 (288) rupees; that amount is wrongly charged on my number by the Idea network.
ideacellular

Sep 19, 2016
RE: Fake bill charged on my postpaid by the Idea company
Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor
ideacellular

Sep 18, 2016
RE: Fake bill charged on my postpaid by the Idea company
Hi Vishal,

As per your recent telecon with our customer service associate, we wish to inform you that the matter is currently being follow up and we will revert to you at the earliest.

Regards,
Abhi
VISHAL SAWAI

Sep 15, 2016
Fake bill charged on my postpaid by the Idea company
Dear Team,

Problem still not resolved by the Idea Company? But, fake bill amount also charged on my number.

I was activate the plan of rupees 250 for 02 months with the benefit of 2GB 3G speed on my Idea number 9168477444.
After my 1GB usage data over later, I had checked my current bill amount shows 413/- rupees. I had doubted as my current bill amount was wrong.
Therefore I had inquired to Customer Care regarding my current bill amount, they said, ‘when will be bill generated, we will share you proper bill details’.
Hence, instantly I was deactivated the following service.
But, after my bill generated my current bill is amount 838/-.

In my view my monthly bill is approximately Rental charges+Service Charge+ Internet Data Service Charges = 460/-
Why should I pay wrongly bill amount? Which was not used by me? I am not ready to pay any single paisa now.


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