District Consumer Court In Dharwad Karnataka

I had submitted insurance claim for my htc e9s mobile (with broken screen) (INTIMATION ID : ADI_220116_2939520) along with all document on 28.01.2016 to Appsdaily insurance office at hubblli.

My phone has mobile insurance cover by Appsdaily Solutions Pvt.Ltd.

1) I have called up their Manager Mr. Anil (M.No:9945365174) & Area Manager Mr. Arvind (M.No:9845212020) innumerable times and have followed up but have received not a single answer as to whether my mobile is ready or not.

2) On top of it, every time I call, I am informed that my case has been forwarded to htc company from past 15 days i am lessening.
they tell me that they will send an email to the concerned department and I will hear from them soon. But not a single time have they reverted my call with a status update.

I find it ridiculous that after close to a 45 days I am yet to hearfrom them on a status of My case/ETA on resolving . I do not even know what the issue from their end is.

I think their company is running a big scam and are a bunch of thieves who are scamming consumers. And i refuse to be taken for a ride by there organization, so i am seeking help from your forum to resolve my complaint.

prithviraj surana
hubblli

2 COMMENTS

prithviraj March 12, 2016 At 9:33 am

I had submitted insurance claim for my htc e9s mobile (with broken screen) (INTIMATION ID : ADI_220116_2939520) along with all document on 28.01.2016 to Appsdaily insurance office at hubblli.

My phone has mobile insurance cover by Appsdaily Solutions Pvt.Ltd.

1) I have called up their Manager Mr. Anil (M.No:9945365174) & Area Manager Mr. Arvind (M.No:9845212020) innumerable times and have followed up but have received not a single answer as to whether my mobile is ready or not.

2) On top of it, every time I call, I am informed that my case has been forwarded to htc company from past 15 days i am lessening.
they tell me that they will send an email to the concerned department and I will hear from them soon. But not a single time have they reverted my call with a status update.

I find it ridiculous that after close to a 45 days I am yet to hearfrom them on a status of My case/ETA on resolving . I do not even know what the issue from their end is.

I think their company is running a big scam and are a bunch of thieves who are scamming consumers. And i refuse to be taken for a ride by there organization, so i am seeking help from your forum to resolve my complaint.

prithviraj surana
hubblli

vishwanath August 4, 2015 At 1:52 pm

complaint CRM:0987000008702 water leakage in front left door (swift car) complaint raised on 27 sep 2014,
no solution,