{"id":34880,"date":"2014-08-25T12:23:27","date_gmt":"2014-08-25T06:53:27","guid":{"rendered":"https:\/\/www.legalindia.in\/news\/?p=34880"},"modified":"2014-08-25T12:23:28","modified_gmt":"2014-08-25T06:53:28","slug":"railways-asked-pay-changin-reservation-status","status":"publish","type":"post","link":"https:\/\/www.legalindia.com\/news\/railways-asked-pay-changin-reservation-status","title":{"rendered":"Railways asked to pay for changin&#8217; reservation status"},"content":{"rendered":"<p><a href=\"https:\/\/www.legalindia.in\/news\/railways-asked-pay-changin-reservation-status\/indian-rail\" rel=\"attachment wp-att-34881\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"34881\" data-permalink=\"https:\/\/www.legalindia.com\/news\/railways-asked-pay-changin-reservation-status\/indian-rail\" data-orig-file=\"https:\/\/i0.wp.com\/www.legalindia.com\/news\/wp-content\/uploads\/sites\/2\/2014\/08\/indian-rail.jpg?fit=240%2C180&amp;ssl=1\" data-orig-size=\"240,180\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;}\" data-image-title=\"indian rail\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.legalindia.com\/news\/wp-content\/uploads\/sites\/2\/2014\/08\/indian-rail.jpg?fit=240%2C180&amp;ssl=1\" class=\"alignright  wp-image-34881\" src=\"https:\/\/i0.wp.com\/www.legalindia.in\/news\/wp-content\/uploads\/2014\/08\/indian-rail-150x112.jpg?resize=233%2C174&#038;ssl=1\" alt=\"indian rail\" width=\"233\" height=\"174\" srcset=\"https:\/\/i0.wp.com\/www.legalindia.com\/news\/wp-content\/uploads\/sites\/2\/2014\/08\/indian-rail.jpg?resize=150%2C112&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.legalindia.com\/news\/wp-content\/uploads\/sites\/2\/2014\/08\/indian-rail.jpg?w=240&amp;ssl=1 240w\" sizes=\"auto, (max-width: 233px) 100vw, 233px\" \/><\/a>Indian Railways has been asked by a consumer forum in New Delhi to pay Rs. 25,000 to a man for changing his reservation status at the last moment before the journey and failing to accommodate him.<\/p>\n<p>New Delhi District Consumer Disputes Redressal Forum, presided by C.K. Chaturvedi, asked Railways to pay the amount to Chandigarh-based dental surgeon Dr. Mohit Jain, noting that his ticket\u2019s status was changed from RAC (reservation against cancellation) to waiting and he was informed about it at the last moment in May 2010.<\/p>\n<p>The forum\u2019s bench, also comprising its members S.R. Chaudhary and Ritu Garodia, noted that the change occurred due to few seats in the replaced coach after the removal of a defective boogie and said the Railways should have foreseen the difficulty to be faced by reserved seats\u2019 passengers.<\/p>\n<p>\u201cOpposite party (Railways) should have foreseen difficulty to be faced by reserved seats\u2019 passengers for want of these seats in the new coach. The opposite party (OP) should have accommodated them in other coaches if possible,\u201d it said.<\/p>\n<p>It added that this caused inconvenience to Dr. Jain and he was unable to attend the conference and had to travel back to Chandigarh as he had little time for last minute alternative arrangements.<\/p>\n<p>\u201cHe is entitled to the fare spent in journey from Chandigarh to Delhi and back, ticket fare for unused ticket and the compensation for inconvenience etc. We award a compensation of Rs. 5,000 for the loss and fare etc., and award Rs. 20,000 for inconvenience, harassment, metal agony and litigation expenses,\u201d the forum said.<\/p>\n<p>It, however, noted that the Railways had little control on the situation developed by less number of seats in the coach, for valid reasons.<\/p>\n<p>Dr. Jain had told the forum that he had booked a ticket from New Delhi to Mumbai for a journey on May 30, 2010 as he had to attend a conference there.<\/p>\n<p>He was given an RAC ticket but when he reached New Delhi Railway Station, he came to know that the status of ticket had been changed to wait listed, he said.<\/p>\n<p>He had alleged that the change was notified to him at the last moment, leaving no time for him to plan any other mode of transport and he had to return back to Chandigarh.<\/p>\n<p>Thereafter, he approached the forum. Railways, however, had said in an RTI reply to Dr. Jain that the seat was changed due to few seats in the changed coach.<\/p>\n<p>It said the coach was replaced as the earlier one was defective.<\/p>\n<p>(Source: PTI)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Indian Railways has been asked by a consumer forum in New Delhi to pay Rs. 25,000 to a man for changing his reservation status at the last moment before the journey and failing to accommodate him. New Delhi District Consumer Disputes Redressal Forum, presided by C.K. Chaturvedi, asked Railways to pay the amount to Chandigarh-based [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":34881,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[29533,4626,47765,47774,47775,23371],"class_list":["post-34880","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-top-law-news","tag-consumer-redressal-forum","tag-indian-railways","tag-news","tag-todays-news","tag-todays-top-news","tag-top-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Railways asked to pay for changin&#039; 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The New Delhi District Consumer Disputes Redressal Forum held Indian Railway Catering and\u2026","rel":"","context":"In &quot;Top Law News&quot;","block_context":{"text":"Top Law News","link":"https:\/\/www.legalindia.com\/news\/category\/top-law-news"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":34956,"url":"https:\/\/www.legalindia.com\/news\/bags-destroyed-rats-journey-rlys-pay","url_meta":{"origin":34880,"position":1},"title":"Bags destroyed by rats during journey; Rlys to pay","author":"Legal India Admin","date":"August 29, 2014","format":false,"excerpt":"Indian Railways has been held deficient by a consumer forum here which directed it to pay Rs 15,000 compensation to a retired serviceman, whose bags were damaged by rats in a train. New Delhi consumer disputes redressal forum, presided by C K Chaturvedi, asked the Railways to pay the amount\u2026","rel":"","context":"In &quot;Top Law News&quot;","block_context":{"text":"Top Law News","link":"https:\/\/www.legalindia.com\/news\/category\/top-law-news"},"img":{"alt_text":"bags destroyed by rats","src":"https:\/\/i0.wp.com\/www.legalindia.in\/news\/wp-content\/uploads\/2014\/08\/bags-destroyed-by-rats-150x127.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":36397,"url":"https:\/\/www.legalindia.com\/news\/consumer-forum-asks-railways-facilitate-passengers","url_meta":{"origin":34880,"position":2},"title":"Consumer forum asks Railways to facilitate passengers","author":"Legal India Admin","date":"December 30, 2014","format":false,"excerpt":"A consumer forum has asked the Railways to display in each coach the mechanism to redress the issue of theft as well as the duty of TTE and railway police personnel to facilitate the passengers. New Delhi District Consumer Disputes Redressal Forum, presided by C K Chaturvedi, passed the directions\u2026","rel":"","context":"In &quot;Consumer Law News&quot;","block_context":{"text":"Consumer Law News","link":"https:\/\/www.legalindia.com\/news\/category\/consumer-law-news"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":47885,"url":"https:\/\/www.legalindia.com\/news\/railways-asked-compensate-passenger-stolen-luggage","url_meta":{"origin":34880,"position":3},"title":"Railways asked to compensate passenger for stolen luggage","author":"Legal India Admin","date":"April 20, 2017","format":false,"excerpt":"Railways has to ensure safety of not just the passengers, but also their belongings, Delhi state consumer commission has said while holding it responsible for service deficiency after a commuter's luggage got stolen. The State Consumer Disputes Redressal Commission (SCDRC), while dismissing the Railways' appeal against a district forum's order,\u2026","rel":"","context":"In &quot;Top Law News&quot;","block_context":{"text":"Top Law News","link":"https:\/\/www.legalindia.com\/news\/category\/top-law-news"},"img":{"alt_text":"Railways asked to compensate passenger for stolen luggage","src":"https:\/\/i0.wp.com\/www.legalindia.com\/news\/wp-content\/uploads\/sites\/2\/2016\/08\/order.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":21505,"url":"https:\/\/www.legalindia.com\/news\/railway-not-responsible-for-luggage-loss-in-passenger-custody","url_meta":{"origin":34880,"position":4},"title":"Railway not responsible for luggage loss in passenger custody","author":"Legal India Admin","date":"July 5, 2012","format":false,"excerpt":"The Maharashtra Consumer Redressal Commission has observed that if luggage is not handed over to railway administration against a proper receipt, the Railways will not be responsible in case of any theft or loss. The commission was hearing an appeal filed by a Divisional Railway Manager (DRM) of Central Railways\u2026","rel":"","context":"In &quot;Top Law News&quot;","block_context":{"text":"Top Law News","link":"https:\/\/www.legalindia.com\/news\/category\/top-law-news"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":46021,"url":"https:\/\/www.legalindia.com\/news\/rly-obliged-take-care-passenger-luggage-srdc","url_meta":{"origin":34880,"position":5},"title":"Rly obliged to take care of passenger, luggage: SRDC","author":"Legal India News","date":"December 3, 2016","format":false,"excerpt":"The Delhi State Consumer Disputes Redressal Commission (SCDRC) today asked the Northern Railway to compensate a passenger for his stolen luggage and said the national carrier was obligated to ensure that a traveller reaches his destination safely with his baggage. The commission rejected the railway's contention, invoking Section 100 of\u2026","rel":"","context":"In &quot;Consumer Law News&quot;","block_context":{"text":"Consumer Law News","link":"https:\/\/www.legalindia.com\/news\/category\/consumer-law-news"},"img":{"alt_text":"Rly obliged to take care of passenger, luggage: SRDC","src":"https:\/\/i0.wp.com\/www.legalindia.com\/news\/wp-content\/uploads\/sites\/2\/2016\/08\/IRCTC.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/p6H5Bf-94A","jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/posts\/34880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/comments?post=34880"}],"version-history":[{"count":0,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/posts\/34880\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/media\/34881"}],"wp:attachment":[{"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/media?parent=34880"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/categories?post=34880"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/tags?post=34880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}