{"id":45771,"date":"2016-11-15T08:19:38","date_gmt":"2016-11-15T02:49:38","guid":{"rendered":"https:\/\/www.legalindia.com\/news\/?p=45771"},"modified":"2016-11-15T08:19:38","modified_gmt":"2016-11-15T02:49:38","slug":"travel-firm-pay-rs-6-3-l-ex-hc-judge-discomfort","status":"publish","type":"post","link":"https:\/\/www.legalindia.com\/news\/travel-firm-pay-rs-6-3-l-ex-hc-judge-discomfort","title":{"rendered":"Travel firm pay Rs 6.3 L to ex-HC judge for discomfort"},"content":{"rendered":"
\"Travel
Travel firm pay Rs 6.3 L to ex-HC judge for discomfort<\/figcaption><\/figure>\n

A major travel company has been directed by a district consumer forum here to pay a compensation of over Rs 6.3 lakh to a former Delhi High Court judge for deficiency in service to him and his family during their leisure trip to South Africa.<\/p>\n

The forum, headed by its president S K Sarvaria, also asked Thomas Cook (India) Ltd to pay a litigation cost of Rs 60,000 to retired judge Justice Ashok Kumar Srivastava, who had availed of the tour package from the company.<\/p>\n

“We hold the company guilty of deficiency in service provided to the complainant and his family in the pleasure foreign tour named ‘South Africa Leisure Tour’,” the forum said.<\/p>\n

It also observed that the family, comprising his wife, daughter, son-in-law and two grandchildren had to face inconvenience when they had to stay one-day extra in Nairobi due to the cancellation of flight back to Delhi.<\/p>\n

“It was the responsibility of the company through its employees, officers and agents to ensure timely arrival of the complainant and his family at the airport for boarding of the flight to India,” the fourm held.<\/p>\n

“Complainant and his family had to face inconvenience during their overstay for one day,” it added.<\/p>\n

According to the complaint, the family booked a tour package to South Africa from December 12, 2014, to December 25, 2014 and paid around Rs 12 lakh which included flight tickets, sightseeing, hotels, guides, driver and tips.<\/p>\n

The complaint said the company also assisted two members of the family to obtain visa.<\/p>\n

When they reached the airport to catch the return flight from Johannesburg to Nairobi, they were informed that the flight was cancelled and the Kenyan Airways officials told them that the cancellation of the flight was duly conveyed to the tour company.<\/p>\n

The family had to overstay at Nairobi for one additional day due to the cancellation of the flight, resulting in trouble for them as two of their visas were supposed to expire on December 25, 2014, it said.<\/p>\n

The company, however, contended that the complaint is baseless, misconceived, frivolous and without any cause of action.<\/p>\n

It also contended that the revised air tickets were sent through their service provider in South Africa but the family refused to take the tickets.<\/p>\n

( Source – PTI )<\/p>\n","protected":false},"excerpt":{"rendered":"

A major travel company has been directed by a district consumer forum here to pay a compensation of over Rs 6.3 lakh to a former Delhi High Court judge for deficiency in service to him and his family during their leisure trip to South Africa. 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Delhi State Consumer Disputes Redressal\u2026","rel":"","context":"In "Consumer Law News"","block_context":{"text":"Consumer Law News","link":"https:\/\/www.legalindia.com\/news\/category\/consumer-law-news"},"img":{"alt_text":"Rlys to pay Rs 60K to retd judge, kin for discomfort","src":"https:\/\/i0.wp.com\/www.legalindia.com\/news\/wp-content\/uploads\/sites\/2\/2016\/11\/retired-judges.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":36188,"url":"https:\/\/www.legalindia.com\/news\/real-estate-firm-pay-rs-6-l-cheating-consumer","url_meta":{"origin":45771,"position":1},"title":"Real estate firm to pay over Rs 6 L for cheating consumer","author":"Legal India Admin","date":"December 12, 2014","format":false,"excerpt":"A real estate firm has been asked by a consumer forum here to pay over Rs 6 lakh to a man for \"cheating\" him and indulging in \"unfair trade practice\" by not allotting him a plot after getting payment. New Delhi District Consumer Disputes Redressal Forum, presided by C K\u2026","rel":"","context":"In "Consumer Law News"","block_context":{"text":"Consumer Law News","link":"https:\/\/www.legalindia.com\/news\/category\/consumer-law-news"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":35930,"url":"https:\/\/www.legalindia.com\/news\/insurance-firm-asked-pay-compensation-deficiency","url_meta":{"origin":45771,"position":2},"title":"Insurance firm asked to pay compensation for deficiency","author":"Legal India Admin","date":"November 21, 2014","format":false,"excerpt":"A consumer forum here has held an insurance company guilty of deficiency in service after it refused to pay claim to a man for his stolen motorcycle on the grounds that he had failed to take reasonable care of the vehicle and directed it to pay compensation for harassment. Central\u2026","rel":"","context":"In "Consumer Law News"","block_context":{"text":"Consumer Law News","link":"https:\/\/www.legalindia.com\/news\/category\/consumer-law-news"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":35003,"url":"https:\/\/www.legalindia.com\/news\/national-insurance-company-ltd-asked-pay-around-rs-11-lakh-man","url_meta":{"origin":45771,"position":3},"title":"National Insurance Company Ltd asked to pay around Rs 11 lakh to man","author":"Legal India Admin","date":"August 31, 2014","format":false,"excerpt":"A consumer forum here has directed\u00a0 to a man for loss of jewellery in a theft and expressed \"shock\" over the firm's ignorance of facts. The New Delhi Consumer Disputes Redressal Forum, presided by C K Chaturvedi, asked the firm to pay Rs 10,75,934 to Delhi resident Atam Prakash Sood,\u2026","rel":"","context":"In "Consumer Law News"","block_context":{"text":"Consumer Law News","link":"https:\/\/www.legalindia.com\/news\/category\/consumer-law-news"},"img":{"alt_text":"National Insurance Company Ltd","src":"https:\/\/i0.wp.com\/www.legalindia.in\/news\/wp-content\/uploads\/2014\/08\/National-Insurance-Company-Ltd.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":35928,"url":"https:\/\/www.legalindia.com\/news\/real-estate-firm-asked-pay-rs-13l-woman","url_meta":{"origin":45771,"position":4},"title":"Real estate firm asked to pay over Rs 13L to a woman","author":"Legal India Admin","date":"November 20, 2014","format":false,"excerpt":"Central Delhi District Consumer Disputes Redressal Forum, presided by Rakesh Kapoor, asked ARN Infrastructures India Ltd to pay Rs 13,12,450 to south-Delhi resident Menoka Chatarjee. In its order, the forum noted that the cheques issued by the firm to the woman representing principal amount had been dishonoured on presentation to\u2026","rel":"","context":"In "Consumer Law News"","block_context":{"text":"Consumer Law News","link":"https:\/\/www.legalindia.com\/news\/category\/consumer-law-news"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":35087,"url":"https:\/\/www.legalindia.com\/news\/firm-pay-rs-92-k-repudiating-mediclaim-arbitrarily","url_meta":{"origin":45771,"position":5},"title":"Firm to pay over Rs 92 K for repudiating mediclaim arbitrarily","author":"Legal India Admin","date":"September 4, 2014","format":false,"excerpt":"A consumer forum here has asked an\u00a0insurance\u00a0firm to pay over Rs 92,000 to a man for repudiating medi claim for his son's treatment, saying its action was arbitrary.\u00a0New\u00a0Delhi\u00a0Consumer Disputes Redressal Forum, presided by C K Chaturvedi, asked the Oriental Insurance Company Ltd to pay Rs 92,696 to Delhi resident Sachin\u2026","rel":"","context":"In "Consumer Law News"","block_context":{"text":"Consumer Law News","link":"https:\/\/www.legalindia.com\/news\/category\/consumer-law-news"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/p6H5Bf-bUf","jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/posts\/45771","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/users\/38299"}],"replies":[{"embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/comments?post=45771"}],"version-history":[{"count":0,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/posts\/45771\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/media\/44041"}],"wp:attachment":[{"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/media?parent=45771"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/categories?post=45771"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.legalindia.com\/news\/wp-json\/wp\/v2\/tags?post=45771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}