The Delhi Development Authority has been asked to pay Rs 50,000 compensation to a woman and a flat, whose allotment was cancelled, while noting that she was not informed in a proper manner.
New Delhi District Consumer Disputes Redressal Forum, presided by C K Chaturvedi, asked DDA to pay the money to one Rekha Raghav, while holding that it did not send the allotment letter to her directly.
The forum asked DDA to pay the money while rejecting its contention that the allotment letter was delivered to Raghav as it noted that Axis Bank, through which the letter was allegedly sent, could not provide proof of delivery.
“We…Hold Opposite Party-1, DDA, guilty of not directly sending the allotment letter to complainant, once Axis Bank could not provide proof of delivery and where complainant is repeatedly asking for it.
“We hold OP-1, DDA guilty of deficiency and direct it to allot a LIG house, in same or other in same scheme at the same cost,” the forum’s bench, also comprising its member S R Chaudhary, said.
The forum also said that there was no question of automatic cancellation, without delivery of allotment letter to complainant. “We also award the compensation of Rs 50,000 including litigation expenses to complainant for harassment,” it said.
The forum also noted that Indian Overseas Bank had no privity of contract with complainant except as to deposit of registered money, which it performed and no deficiency on that account can be alleged against it.