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Online fraud transactions in Bank of Baroda

Online fraud transactions in Bank of Baroda

Recently on 12th March 2016, Mr.Chandra Bhushan, who is associated with Legal India & Pravakta.com as an IT Consultant faced online fraud transaction in his Bank of Baroda’s bank account. In the noon of 12th march at 12:03PM, Mr. Bhushan got three SMS of debit of Rs.5078.97 from his bank account.

He was shocked to see the SMS and immediately checked his account logging via online. He noticed that the debit transaction of Rs.5078.97 has been done repeatedly 3 times at an interval of 25-30 seconds at 12:03pm on 12th March 2016 to an unknown recipient but the transaction date was mentioned 14th March 2016, i.e. two days advance.

 

 

He immediately called the customer care center of Bank of Baroda and complain about the issues, But the customer care executive was totally unable to tell about the transaction and recipients, he only suggested to block the debit card. Mr. Bhushan immediately requested to block the card and asked about the advance date of transaction.

Customer care executive justified the transaction by saying that due to Saturday since bank working hour closed after 12:00pm therefore all the transaction done after 12:00pm will be showed in the date of coming working day. However Mr. Bhushan referred about the last Saturday, 5th March transaction of Rs.340 to Bharati Airtel at evening 5:00PM that was registered on the same day i.e. 5th March 2016. But again Customer Care executive has not given any satisfactory reply.

He requested the Executives to block the transaction of 14th March since its future transactions but Executive expressed his inability to do so.

Now the question is that has the Bank of Baroda provided online transaction facilities to its account holders without any security prevention?

Secondly can any unanimous user, do future transaction date entry in their bank server.

Thirdly can any unanimous user can do transaction in any one’s account without their permission?

Fourthly if any account holders know about future fraud transaction, then how he will stop the transaction?

 

Online fraud transactions in Bank of Baroda

Online fraud transactions in Bank of Baroda

It is important to mention that now a days Bank of Baroda is under CBI investigation for illegal foreign transaction of Rs.6,000 Crore under ‘Forex Scam’.

(Read Source :

http://www.business-standard.com/article/companies/5-things-to-know-about-the-bank-of-baroda-forex-scam-115101500367_1.html

http://scroll.in/article/763548/explainer-what-you-need-to-know-about-the-bank-of-baroda-forex-scam)

 

Mr. Chandra Bhushan investigated that all the transaction mentioning TENPAY*TENCENT i.e. transaction code of TENCENT payment gateway a China based reputed online payment gateway.

Mr. Bhushan showed his worry about these transaction, that may be a trick of illegal foreign transaction like ‘Forex Scam’.

Legal India in favour of general public warns customers of Bank of Baroda to take precautions if bearing online banking facility or ATM Card or Credit Card.


6 Responses to “Online fraud transactions in Bank of Baroda Customer’s account”

  1. hitanshu

    The same thing has happened with me and I have launched a cyber crime complaint as well with cyber crime cell delhi police. There are definitely lapses at the bank’s end. Please contact me.

    Reply
    • Malay

      I would like to contact you regarding the same. Please mail me at goel.malay[at]gmail.com
      When I complained to bank, they are showing irresponsible behaviour. Lets work together.

      Reply
  2. Virendra Kumar Yadav

    I am also faced this problem on 20th march 2016, three consecutive transaction of Rs. 5039.81 has been occurred from my bank of baroda saving account. the transaction was made to Tenpay*Tencent. now how I got my money back.

    Reply
  3. Amit Sharma

    I too have a BOB account

    Yesterday in 14-03-2016 my account was also debited with 5071.63 using the same gateway
    TENPAY*TENCENT

    The helpline told to block debit card.which was promptly done.

    They say the transaction was done by card the details of.which have never been shared with anyone by me.

    By card is secured by VERIFIED BY VISA (VBV) facilty which is needed to make transfer by debit card. A person needs to key in password to complete the transaction. The transaction done there.does not even reflect.in the authentication log on VBV.

    Reply
    • kumar ishan

      Hi amit,
      The same case happened with me. Now that it has happened with not just one person, there is a major fault from the bank’s side, let us all join together pressurize BOB to return our money (with penalty) and issue a new debit card (money to be borne by the bank).

      Reply
  4. Kumar Ishan

    Hi,
    I underwent the same incident on 14th march 2016. The same issue but the amount was ₹5071.63 but rest of the thing being same. Same company and everything. Could you please guide in this regard.
    Thanks!

    Reply

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