The substantive liability of the Railway Administration for loss, destruction, damage,deterioration or non-delivery of goods entrusted to them for carriage and for death or injuries or loss to a passenger in a railway accident or untoward incident is laid down in the Railway Act – 1989. The establishment of Railway Claims Tribunal was necessary for speedy adjudication, providing relief to rail users by way of expeditious payment of compensation to the victims of rail accident or untoward incident, refund of fare and freight and compensation to those whose goods are lost while with railways.
Address: 13/15, MALL ROAD, DELHI – 110 054.
Phone: : 011-23813408
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