The Delhi Jal Board (DJB) has been directed by a consumer forum here to pay Rs 5,000 to one of its customers for issuing a bill without ascertaining the actual water consumption.
The North East District Consumer Disputes Redressal Forum observed that DJB had issued the bill without verifying if there was a meter installed and if installed, what was the reading on it.
(Source: PTI)
Such order was required to control the DJB’s dictotarial working. Such orders are also required in the case of private electric companies.