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The Delhi Jal Board (DJB) has been directed by a consumer forum here to pay Rs 5,000 to one of its customers for issuing a bill without ascertaining the actual water consumption.

The North East District Consumer Disputes Redressal Forum observed that DJB had issued the bill without verifying if there was a meter installed and if installed, what was the reading on it.

(Source: PTI)


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M K Gupta
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Such order was required to control the DJB’s dictotarial working. Such orders are also required in the case of private electric companies.

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